Help Center / First time Visitors

At TIMTECHS.com, we believe that your online shopping experience should be convenient, fun, and most of all, safe. While browsing our web store, you can rest assured that we have your security in mind. This is why we have installed the most powerful encryption technology available in the marketplace today. And you can be sure that whenever any aspect of this technology changes, we upgrade our system accordingly.

Credit Card Protection (CP)
TIMTECHS automatically encrypts your confidential information in transit from your computer to our data processing server using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

If your method of payment is PayPal, your information is safe. Please refer to PayPal Data Security and Encryption section for further information.

In the highly unlikely event that you discover unauthorized charges on your credit card within 60 days of your purchase on the TIMTECHS.com, contact your credit card company and report the unauthorized charges. You should ask to speak to a representative of the company's fraud department. They can inform you of the company's fraud claim process and determine whether or not to charge you a personal liability fee .

If your credit card company determines that the charges were fraudulent charges resulting from your online purchase at TIMTECHS.com, and holds you liable for any of the unauthorized charges, contact us immediately.

TIMTECHS will not charge your credit card until the package has been shipped and a tracking number has been sent. At that point, you can track your package online. In case the package failed delivery, TIMTECHS will replace your package or issue you refund.