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Help Center / Sales Support


Shipping Information

How much do you charge for shipping?


TIMTECHS.com uses FedEx as the primary carrier for most items; FedEx 2-day ( 2-3 business days) - $29.95USD

TIMTECHS.com do not offer overnight shipping.

What shipping Method do you use?


TIMTECHS.com uses FedEx as the primary carrier for most items; FedEx 2-day ( 2-3 business days) or FedEx Ground ( 7-10 business days) .

TIMTECHS.com do not offer overnight shipping.

Can you ship my items to a different address (Work/Business address) ?


If you wish to ship the item to a different address such as your work address, simply contact your bank and add the shipping address to your account, or contact one of our agents for an exception.

If you are making your payment via wiretransfer , then we can ship the item to any address indicated by the customer.

Do I have to pay taxes?


For Canadian customers a pre-paid customs fees will be added to your total. As for US customers, you do not have to pay any taxes or custom fees.

How can I track my order?


When your order is dispatched, our shipping department will send you an email including your tracking number and carrier info.

Simply log into your account or carriers website ( ex. www.fedex.com ) and track your package.


Do you test the model before shipment?


Yes, TIMTECHS tests all model before shipment and you should not receive any DOA models (Defective on Arrival).

How do I calculate shipping cost?


Shipping will be calculated at the checkout point, and it will be displayed in the shopping cart summary.

When will I get my order?


Your order is reviewed by our Credit Card Department to ensure that the order is accurate, the payment method is valid, and you are the authorize.

Once your order has passed the review it is sent to our warehouse for shipment.

Please note, credit card processing can take up to 2 business days

The following are expected travel times after the item leaves our warehouse. Please confirm warehouse lead times as they can vary from 24 hours to 48 hours, given that the item is in stock.

FedEx Ground: 7-10 Business days.
FedEx Priority: 2-3 Business Days

Do I have to sign for my package?


YES! For security reasons, all shipments require a signature at the receiving location.